Omni-Channel Messaging Platform

Campaigns, chatbot flows and replies across WhatsApp, Instagram, Facebook, email and SMS from one dashboard, with delivery reports.

The problem

Businesses talk to customers on WhatsApp, Instagram, Facebook, email and SMS, but each channel has its own app, its own contact list and no shared reporting.

What I built

One dashboard to reach and answer customers on every channel:

Campaigns – send broadcasts to WhatsApp, email and SMS lists from one place.
Chatbot flows – automatic replies for common questions, with hand-over to a person.
Shared contacts – one customer record across every channel.
Delivery reports – sent, delivered, read and replied, per campaign.

How it works

Built with Node.js and React, connected through official APIs such as the WhatsApp Cloud API and Meta (Instagram and Messenger) APIs.

Want something similar?

I can build a messaging, campaign or chatbot platform for the channels your customers already use.